Pricing
Each person on your team is a seat. Pick a plan, and pay by the month or for the year.
For a few people sharing their first number.
$12a seat
a month
Billed yearly, $144 a seat
Try for freeFor sales and support teams that share numbers.
$19a seat
a month
Billed yearly, $228 a seat
Try for free| Pro$12 a seat a month | Business$19 a seat a month | |
|---|---|---|
| Numbers and calls | ||
| Calls and texts across the US and Canada | Included | Included |
| Calls to 230+ more countries and territoriesAdd-on | Per minute, by country | Per minute, by country |
| Numbers included, local or toll-free | 1 a seat | 1 a seat |
| Another phone numberAdd-on | $3 a month each | $3 a month each |
| Shared numbers that ring whoever’s free | Not included | Included |
| Phone menus that send callers to the right people | Not included | Included |
| Transfers to a teammate or another number | Not included | Included |
| Call recording, when you turn it on | Not included | Included |
| Conversations | ||
| Calls, texts and callback requests in one thread per customer | Included | Included |
| Callback requests instead of voicemail, with a time to call back by | Included | Included |
| Notes only your team can see | Included | Included |
| Follow-ups with a name and a day on them | Not included | Included |
| AI agent | ||
| An AI agent on your calls, marked as the AI agent | Included | Included |
| Handoffs mid-call, with what the caller said on the rep’s screen | Not included | Included |
| Call summaries and transcripts in the thread | Not included | Included |
| Your team | ||
| Apps for the browser, the desktop and your phone | Included | Included |
| Reports on calls, replies and handoffs | Not included | Included |
Questions
A new organization gets its first 14 days free, once. You add a card at checkout, and the first charge comes when the 14 days are up. Cancel before then and you pay nothing.
Each person in your organization is one seat, owners and admins included. The count goes up when someone accepts an invitation and down when you remove them, so nobody has to keep it up to date. A change partway through a month or a year is prorated on the next invoice, so you pay for the days someone was on the team.
Owners and admins. They start, change or cancel it from the Billing page, which opens Stripe’s own pages to do it. Everyone else can see the plan and nothing more.
An owner or admin opens Billing and cancels. The plan carries on to the end of the month or year you’ve paid for, then stops. Nobody has to call us.
Stripe tries the card again, and your owners and admins get an email with a link to update it.
Yes. Checkout asks for your billing address and tax ID, and invoices show them with your business name.